An Empirical Study of the Drivers of Consumer Acceptance of Mobile Advertising

نویسندگان

  • Marko Merisavo
  • Sami Kajalo
  • Heikki Karjaluoto
  • Ville Virtanen
  • Sami Salmenkivi
  • Mika Raulas
  • Matti Leppäniemi
چکیده

The ubiquity of text messaging (SMS) based mobile communication creates new opportunities for marketers. However, the factors that induce consumers to accept mobile devices as an advertising medium are not yet fully understood. This paper examines the drivers of consumer acceptance of SMS-based mobile advertising. A conceptual model and hypotheses are tested with a sample of 4,062 Finnish mobile phone users. Structural equation modeling is used to test five drivers of mobile advertising acceptance: (1) utility, (2) context, (3) control, (4) sacrifice, and (5) trust. The results show that utility and context are the strongest positive drivers, while sacrifice is negatively related to the acceptance of mobile advertising. Despite the concerns about privacy, our results indicate that control and trust are not that important to consumers in mobile advertising.

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تاریخ انتشار 2007